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The hotel, its Sussex Barn and PH₂O spa are all accessible for wheelchair users. The hotel has a fully equipped downstairs en-suite bedroom in the main hotel building and in South Downs Cottage, there are two large ground floor bedrooms suitable for wheelchairs and a lift to access the upstairs bedrooms. The spa has a lift down to the treatment rooms and men’s and ladies’ changing rooms, and staff members are always on hand to help with ramp facilities.The hotel also provides guests who are hard of hearing with a specialist fire alarm.